bit663 Privacy Policy

bit663 is the data controller responsible for your personal information collected through the bit663 platform, website, and associated services. As data controller, bit663 determines the purposes and means of processing your personal data and is accountable for ensuring that processing is carried out lawfully, fairly, and transparently.

For all data-related queries, requests, or complaints, you may contact bit663's designated data protection point of contact at:

bit663 collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with our platform, and from third-party verification or payment service providers where necessary. The categories of data we collect are detailed below.

bit663 uses the personal data we collect strictly for legitimate purposes related to operating our platform, meeting our legal obligations, and improving your experience as a player. We do not use your data for any purpose incompatible with those stated below.

• Account creation and management: To register your account, verify your identity, and maintain your account throughout your relationship with bit663.
• Transaction processing: To process PKR deposits and withdrawals via JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and other supported Pakistani payment channels.
• Platform delivery: To deliver sports betting, live casino, slot games, and other services to you in a personalised and technically functional manner.
• Regulatory compliance: To comply with anti-money laundering (AML) obligations, age verification requirements, and any reporting duties under applicable gaming regulations.
• Fraud prevention and security: To detect and prevent fraudulent activity, cheating, account takeovers, and other security threats to the platform and its users.
• Customer support: To respond to your queries, complaints, and support requests efficiently and accurately.
• Responsible gaming: To monitor gambling patterns that may indicate problem gambling behaviour and to enforce self-exclusion and deposit limit requests you have submitted.
• Marketing and promotions: To send you relevant promotional offers, bonus notifications, and platform news — but only where you have opted in to receive such communications. You may withdraw consent at any time.
• Platform improvement: To analyse aggregated usage data and improve the performance, stability, and content of the bit663 platform.

bit663 processes your personal data only where a valid legal basis exists for doing so. The legal bases we rely on are as follows:

• Contract performance: Processing that is necessary to fulfil our contractual obligations to you — including account management, transaction processing, and service delivery — is carried out on the basis of contract performance.
• Legal obligation: Certain processing activities — including identity verification, AML checks, and record-keeping — are required by applicable laws and regulations. We process such data to remain compliant with these obligations.
• Legitimate interests: Where processing is necessary for our legitimate business interests — such as fraud prevention, platform security, and internal analytics — and those interests are not overridden by your rights, we rely on this legal basis.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only on the basis of your freely given consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

bit663 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

• Payment service providers: We share transaction-relevant data with Pakistani payment processors including JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, and Meezan Bank for the purpose of processing your deposits and withdrawals.
• Identity verification providers: We may share identity documents with third-party KYC (Know Your Customer) service providers to verify your age and identity in compliance with our regulatory obligations.
• Game and software providers: Certain platform usage data may be shared with our licensed game content providers solely for the purpose of delivering and maintaining game functionality.
• Regulatory and law enforcement authorities: Where required by law or a lawful order from a competent authority, bit663 may disclose your personal data to regulatory bodies, law enforcement agencies, or financial intelligence units.
• Corporate transactions: In the event of a merger, acquisition, or sale of substantially all of bit663's assets, your personal data may be transferred as part of that transaction. You will be notified of any such change that materially affects how your data is processed.

bit663 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

• Active account data: Retained for the duration of your account plus a minimum of 5 years following account closure, in line with standard AML record-keeping requirements.
• Transaction records: Financial transaction records are retained for a minimum of 5 years from the date of the transaction.
• Identity verification documents: Retained for the duration of the account relationship plus 5 years, or longer if required by a regulatory instruction.
• Customer support records: Support correspondence is retained for 3 years from the date of the last interaction, unless a dispute or investigation requires a longer retention period.
• Marketing consent records: Records of your marketing opt-in or opt-out are retained until you close your account or withdraw consent, plus 1 year thereafter for audit purposes.
• Technical and usage logs: Server logs and usage analytics are retained for up to 12 months, after which they are anonymised or deleted.

bit663 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include but are not limited to:

• TLS/SSL encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including identity and payment reference data.
• Role-based access controls ensuring that only authorised bit663 staff with a legitimate need can access personal data.
• Two-factor authentication (2FA) options for all player accounts, strongly recommended for all users.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third-party security specialists.
• Incident response procedures ensuring that any data breach is identified, contained, and — where required by law — reported to the appropriate authority and affected users without undue delay.

bit663 uses cookies and similar technologies — including local storage and session tokens — to deliver a functional, personalised, and high-performance gaming experience. The following cookie categories are used on our platform:

• Strictly necessary cookies: These are essential for the platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember your preferences — such as your preferred language, display settings, and deposit method — to personalise your experience across sessions.
• Analytics cookies: We use anonymised analytics data to understand how players interact with our platform. This helps us identify popular features, fix usability issues, and prioritise development efforts. Analytics data is never linked back to your individual identity.
• Marketing cookies: With your explicit consent only, we may use cookies to deliver relevant promotional communications about bit663 offers. You can withdraw consent for marketing cookies at any time via your browser settings or our cookie preference centre.

As a user of the bit663 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request".

• Right of access: You have the right to request a copy of all personal data we hold about you, along with information about how it is used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: Subject to our legal retention obligations, you may request that we delete your personal data where it is no longer necessary for the purposes it was collected, or where you withdraw consent and no other legal basis applies.
• Right to restrict processing: You may request that we pause processing of your data in certain circumstances — for example, while you contest the accuracy of the data or object to our use of it.
• Right to data portability: Where processing is based on your consent or on a contract, you have the right to receive your data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your data that is based on our legitimate interests, including direct marketing communications. Objections to marketing will always be honoured immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

bit663 is a strictly 21+ platform. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21. Our registration process includes date-of-birth verification, and we reserve the right to request government-issued identification — such as a valid Pakistani CNIC or B-Form — to confirm a user's age at any point.

If we discover that an account has been created by or on behalf of an individual under the age of 21, we will immediately:

• Suspend and permanently close the account.
• Delete all personal data associated with the account as quickly as is legally permissible.
• Void and return any deposited funds to the originating payment method, subject to verification.
• Void any bonuses, winnings, or promotional credits associated with the account.

We also encourage parents and guardians to make use of parental control software to restrict access to online gaming platforms on shared devices. bit663 supports responsible use of internet filtering tools as part of our broader commitment to protecting younger audiences across Pakistan.

bit663 operates internationally and may, in the course of delivering its services, transfer your personal data to servers or service providers located outside Pakistan. Where such transfers occur, bit663 takes all reasonable steps to ensure that your data is afforded a comparable level of protection to that which it receives under Pakistani data protection standards.

Safeguards used by bit663 for international transfers include:

• Contractual data processing agreements with all third-party processors incorporating appropriate data protection obligations.
• Transfer only to jurisdictions or service providers with established data protection frameworks where feasible.
• Periodic review of third-party processor compliance with agreed data protection standards.

bit663 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or the services we offer. When material changes are made to this policy, we will update the "Last Updated" date at the top of this document and, where practical, notify registered users via email or an in-platform notification.

Minor changes — such as editorial corrections that do not alter the substance of our data practices — may be made without notification. We encourage you to review this Privacy Policy periodically to stay informed. Continued use of the bit663 platform following publication of an updated Privacy Policy constitutes your acknowledgement of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data bit663 holds about you, please contact our support team using the details below. We are committed to addressing all privacy enquiries promptly and thoroughly.

For general account support, game-related queries, or payment assistance, our customer support team is available around the clock via the same email address. We serve players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and throughout Pakistan — and we take every enquiry seriously.